Terms & Conditions — FXpayback (Official)
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These Terms & Conditions (the “Agreement”) form a legal agreement between you ("Client" or "you") and FXpayback ("we", "us", "our"). By accessing or using our website, client portal, rebate program, tools or other services, you agree to be bound by this Agreement.
1. Rebate Calculation & Availability
- Rebates are calculated daily subject to the timing of broker reporting. Calculation times may vary by broker.
- Rebate amounts may be visible in the client portal at different times during the week, but withdrawal availability follows the schedule below.
- Withdrawal availability: rebate withdrawals are processed weekly and become available from each Monday, unless broker reporting cycles or holidays require adjustments.
- Example: trades executed between Wednesday and Friday will be shown in the portal when broker data arrives, but the funds may only be withdrawable from the following Monday.
2. Rebate Levels & Eligibility
Rebate rates are level-based. “Up to 90%” indicates the maximum possible rebate; actual rates depend on the volume level you reach during the monthly assessment period (from the 1st day of each month to the 1st of the next month).
Standard Levels
- Silver — less than 10 standard lots/month (entry level).
- Gold — 20 lots/month.
- Platinum — 35 lots/month.
- Diamond — 35+ lots/month.
- VIP — promotional 100% rebate (not a standard, permanent level; available only during specific promotions and at our discretion).
We may update level thresholds and rebate percentages; such changes will be published in the client portal.
3. Compliance, Monitoring & Disqualification
- We monitor trading activity to protect program integrity and comply with broker agreements.
- Clients engaging in suspicious, fraudulent, abusive, or manipulative trading practices may be disqualified from the rebate program.
- Prohibited actions include, but are not limited to, wash trading, artificial volume generation, coordinated manipulation, exploiting reporting delays, or any abuse of promotions.
- Disqualification may lead to withheld rebates, account suspension, and permanent removal from the program.
4. Portal Data & Reporting
- Portal data may occasionally be incomplete or delayed due to manual entry, broker latency, or system updates.
- Weekly consolidated statements are considered the final and official record for rebate calculations.
- If you identify discrepancies, contact support within seven (7) days of the weekly statement for investigation.
5. Tools, Indicators & Third Parties
- We may provide access to third‑party tools (VPS, indicators, analytics). Such services are provided by external vendors.
- FXpayback is not liable for outages, inaccuracies or failures of third‑party tools, although our support team will assist where possible.
6. Account Security
- FXpayback does not manage trading accounts. We will never request your trading platform passwords or direct account logins.
- Never share your trading credentials with anyone. FXpayback is not responsible for losses resulting from credential sharing or client negligence.
7. Risk & Liability
- Trading leveraged products carries substantial risk; clients accept all trading-related risk and responsibility.
- FXpayback only acts as an Introducing Broker and does not provide investment advice, manage trading accounts, or guarantee returns.
- We are not liable for trading losses, broker execution issues, slippage, or market events.
8. Withdrawals & AML/KYC
- Withdrawals are processed weekly (each Monday) subject to verification and broker timelines.
- FXpayback may request KYC/AML documentation before releasing payments; refusal to provide documents may delay or block withdrawals.
9. Suspension, Termination & Amendments
- We may suspend or terminate accounts for violations, fraud, or regulatory reasons.
- FXpayback may modify these terms; updated terms will be posted in the client portal and will apply from the published date.
10. Governing Law & Contact
These Terms are governed by the laws of the jurisdiction in which FXpayback operates. For questions about these terms or disputes, contact our support team through the client portal or official channels.
A PDF version of these Terms & Conditions is available upon request. Please keep a copy for your records.
