Privacy Policy — FXpayback (Official)

1. Information We Collect

We collect information necessary to operate our services and to meet regulatory obligations.

• Personal identification: name, email, phone number, country and profile data provided at registration.
• Broker account identifiers: account numbers or IDs used to track rebates.
• Trading volume data: reported by partnered brokers for rebate calculations.
• Verification documents: ID, proof of address, or other KYC materials when required.
• Technical data: IP address, device, browser and usage analytics for security and performance.

2. How We Use Your Information

• To calculate and process rebates tied to your trading volume.
• To verify identity for AML/KYC and compliance.
• To operate and secure your client portal account and to communicate statements and support messages.
• To improve service performance and to prevent and detect fraud.
• To meet contractual obligations with partner brokers and payment providers.

3. Sharing & Third Parties

We do not sell personal data to marketing companies. We share data only when necessary for service delivery or legal compliance.

• Partner brokers: to link accounts and receive trading volume.
• Payment processors: to process rebate withdrawals.
• Third‑party tools: limited data to enable VPS, analytics or indicator access.
• Regulatory authorities: when required by law.

4. Data Storage & Retention

• We store data securely using industry-standard protections.
• Data is retained only as needed for operational, legal or regulatory purposes.
• Inactive accounts may be archived or deleted following our retention policy.

5. Security

• We implement technical and administrative safeguards to protect data. No FXpayback representative will ever ask for your trading passwords.
• Despite strong protections, no internet transmission is fully secure—clients should maintain device security and safe credentials.

6. Cookies & Tracking

• We use cookies to enhance the user experience and for analytics.
• Cookies may store preferences, session state, or analytical identifiers.
• Users may disable cookies in the browser; however, some features may be limited.

7. Your Rights

Depending on jurisdiction, you may have rights to access, correct, delete or restrict processing of your personal data. To exercise rights, contact support via the client portal or official channels.

8. International Transfers

Data may be transferred internationally to brokers, partners or service providers. Transfers are performed in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy. Updated versions will be posted on the client portal and website. Continued use of our services indicates acceptance of the revised policy.

10. Contact

For questions or to exercise your data rights, contact our support team through the client portal or official support email.